‘No extra burden of proof’ for overseas card losses

Posted 2008-03-6

Credit card users who have a legitimate claim against an overseas supplier should face a minimum amount of obstruction to claiming back their money, it has been claimed. Apacs, the UK trade association, said that as long as a transaction appears on an individuals statement then the credit card company should have adequate records and there should be little difficulty in retrieving lost funds. "They would just have to flag it up with their card company and the card company would tell them what they need to do," a spokesman for the association said. His comments followed a landmark ruling by the House of Lords which clarified section 75 of the Consumer Credit Act 1974. That regulation relates to matters such as misrepresentation and breach of contract for purchases made on a credit card overseas - stating that there should be full protection for goods valued between £100 and £30,000. It is estimated that credit card fraud costs UK cardholders some £440 million each year.

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